Twickenham Studios Safety Rules

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Studio Policy on Health and Safety

Twickenham Studios Limited (hereinafter also referred to as TW1) regards the occupational health, safety and welfare of its employees, tenants and productions on the site as being of paramount importance.

It is TW1’s policy to provide safe and healthy working conditions and to enlist the active support of all employees in achieving this objective.

The policy is intended to reflect TW1’s recognition that it has an obligation to set and maintain high standards of health and safety for all its employees, clients and where they may be affected, members of the general public as well as those activities that may affect the environment.

The complete Health and Safety Policy document for TW1 can be obtained from the Studio Manager or on the TW1’s website.

TW1 will not accept any liability for loss, damage or injury resulting from any act or omission, procedure or state or condition of any physical place or object that fails to comply with the regulations unless directly caused by the negligence of the studios or its employees.

Tenant & Production Unit Responsibilities for Health Safety & Fire


TW1 expects its contractors and clients to carry out their work in as tidy manner as possible. Passageways, entrances, exits and in particular fire exits must be kept clear of obstructions to include electrical equipment and combustible storage items.

Trip hazards must not be created, especially in staff or public areas and work areas are to be kept in a safe, clean and tidy state with all construction waste materials removed daily and correctly disposed of.

TW1 premises must be used for their designated purpose, maintained in a clean manner and must not be used for any dangerous processes or for storage of flammable, combustible or corrosive materials without the express permission of the studio management in writing (see Hazardous Substances).

Any instructions from the studio management or the Studio Fire Officer must be actioned immediately.

Workplace Transport, Parking and Traffic Regulations

There is a strict 5mph speed limit around TW1’s premises that must be adhered to by all vehicle drivers. Mobile phones must not be used whilst driving any vehicle on site.

Parking is available in designated parking spaces for individual productions, in the studio car park as agreed with the Studio Manager.

Any vehicles parked in a restricted area or causing an obstruction will be dealt with appropriately.

All hatched and restricted parking areas must be observed and all the stage doors, emergency fire exits and fire hydrants must be left clear of obstruction.

Only action vehicles are permitted on stages. No other petrol or diesel vehicle may be taken onto the stages without prior consent from the Studio Manager, who will the issue of a specific ‘Permit to Work’ and then only after all necessary precautions are taken.

Where vehicles are used for set constructions within the studios, those driving should be fully trained to do so, particually with fork lift trucks and mobile elevated work platforms.  Any production vehicles on site must be in a roadworthy condition and adequately insured.

Loads must always be transported safely and large loads must be secured to the vehicle to prevent them from falling off.

At all times, those persons driving vehicles on site must be vigilant and aware of pedestrian access and egress and vehicles must not encroach on pedestrian footpaths at any time.

The Work Place

All clients of TW1 are reminded that they must not wilfully interfere with or misuse any means, appliance or other item provided for the health, safety and welfare of persons empolyed. They must also not wilfully do anything to endangder themselves or others.

The Studio Manager must be notified of any intention to use explosives, dust, steam, or any substance  that may activate the fire and detection alarms within the studios, so the fire alarms may be temporarily isolated and a ‘Permit to Work’ issued.

TW1 does not permit cooking on electric hobs or gas rings in any of the buildings on site. Microwaves and toasters may only be used in TW1’s designated kitchen areas and never in fire escape corridors and offices.


For your personal safety and the protection of your property, clients must ensure that all offices and dressing rooms are not left unlocked when occupied, even for the shortest period. Cash in envelopes or petty cash tins should be locked in drawers or cupboards.

Safe keys should be left in the drawers of an adjacent office and safe combinations should never be written down anywhere near the safe.


Smoking has been prohibited by law in virtually all enclosed and substantially enclosed work and public places throughout the United Kingdom since July 2007. TW1 acknowledges and observes these requirements and as such all ‘No Smoking’ notices must be observed at all times.

Red Light – Shooting

Red lights denote that shooting is in progress on a stage or a dub is in progress in a theatre.

During these periods silence must be observed and nobody must attempt to leave or enter these areas (see restricted areas below).

Restricted Areas

Unauthorised personnel are not allowed to enter stages, workshops, cutting rooms or other areas rented by productions, nor the various studio facility departments without express permission of TW1 Studio management.

Lifting Equipment

All blocks, tackles, chains and stakes must be used correctly. Rigging of chain tackles must only be carried out by competent, properly trained and qualified riggers.

No chain should be tied in any way whatsoever or used to form slings, nor should any attempt to be made to lift weights beyond the safe capacity as specified on blocks.

No beams may be installed without prior written permission.

If the scissor lift is to be hired from TW1, you will be required to sign a declaration relating to the competence and training of its operators and the operators training certification must be provided.

Surface Water Contamination

No discharge of contaminated water of any description (including catering waste water, catering waste, tank waste, foul waste, fuel oil, lubricating oil, diesel, liquids, solvents or fluids of any description) into the studio surface water drainage system is permitted.

To reduce the risk of accidental discharge, all oil drums and tanks must be bunded i.e. held within an additional container which itself is large enough to contain the amount of liquid in the original container to prevent it discharging onto the floor or ground. Emergency procedures and equipment required for a fuel spill must also be provided.


Stage gantries must be kept clear of any obstructions and regularly inspected to ensure that nothing could accidentally fall onto the stage below.

If any handrail or toeboard has to be removed in the pursuit of filming, the Studio Manager must be consulted to ensure that adequate temporary arrangements are established to ensure the gantries remain safe.

Permission for the removal of hand rails and or toe boards from stage gantries must be obtained from TW1 management in writing. Furthermore, a ‘Permit to Work’ will be required.

On completion of filming, the hand rail and or toe board must be reinstalled before the stage is vacated and the ‘Permit to Work’ signed off by a competent person and returned to TW1.

Gantries must be swept clean and vaccumed where necessary at the end of stage occupancy.

After Hours and Night Time Shooting

TW1 have a duty of care regarding the levels of noise and other nuisances to be emitted from the Studios.

We ask that all production companies shooting outside of sound stages and or in studio grounds, car parks etc. are mindful of this duty and wherever practicably possible do not make noise during external shooting after 21:00 hrs Monday to Saturday and not at all on Sundays.

Where a productions shooting schedule requires external activity within TW1 grounds during ‘unsociable hours’, additional specific arrangements may need to be made to comply with the Environmental Agency and TW1 requirements.

If you are working late and wish to leave via the back gate after 20:00 hrs (when it is locked and unmanned) please contact the night security officer at TW1 main reception via the internal telephone – dial (0).  There is security in place 24 hours a day, 7 days a week.

Accidents and First Aid Provision

Tenants and productions are reminded of the requirement to ensure adequate and suitable provision of first aid arrangements. This may take the form of trained first aiders on staff, or retaining a unit nurse. Productions should maintain sufficient first aid supplies for the number of people within their unit.

TW1 first aiders are only permitted to adminster first aid treatment to TW1 employees. TW1 first aiders can be called to assist in any first aid emergency however, it is the responsibility of indivudual tenants and productions to provide their own first aid cover.

Any significant accident, incident or near-miss must be reported immediately via the TW1 reception on internal telephone extention 0.

Permit to Work System

TW1 has a ‘Permit to Work’ system in place, to reduce possible hazards from high risk activities carried out by production units and their operatives.

A ‘Permit to Work’ will be required for the following activities within the Studios:

  • Hot Work – all activities, soldering, welding, use of candles
  • Use of LPG cylinders and petrol and diesel, vehicles on stages
  • Any use of explosives throughout the studios, this includes the use of firearms, fireworks and all other forms of pyrotechnic substances or materials
  • Cooking activites ouside of designated TW1 cooking areas
  • Removal of handrails, toe boards and or alterations to the stage gantry safety systems
  • Filming in exterior areas of the stages after 21:00 hrs – Monday to Saturday
  • Producing loud music or sound after 21:00 hrs – Monday to Saturday
  • Bright lighting after the hours of darkness that may affect local residents

For the avoidance of doubt, no penetration into, alterations to, or interference in any way of the existing structures and fabric will be permitted under any circumstances.

Litter / Waste

Individual tenants and production units are responsible for the provision of skips to remove waste from TW1 premises. Please do not drop rubbish around the studios.

Food attracts vermin and should not be thrown on open skips, but in the litter-bins provided or into specialist food waste skips.

Caterers have a duty to ensure that all food waste is removed from the studios in the correct manner, observing health and safety at all times.

Tenant / Production Visitors

No visitors are allowed into the studio except for business purposes or with the approval of the TW1 Studio Management.

Details of all visitors should be passed to TW1 security in advance. This will avoid delays at the studio entrances.

This regulation extends to, but is not limited to, car valet services, car repairs, persons selling goods and other services not directly related to the specific tenant or production.

Health & Safety Policy

If you employ five or more people you must have your own written Health & Safety Policy document that is properly and regularly communicated to all staff.

This should set out your policy statement, the organisation for your health and safety (who is responsible for what) and the arrangements for your health and safety (what is in place for complying with Health and Safety regulations).

Please issue a copy of your Health & Safety Policy to the Studio Manager of Twickenham Studios.

To find out more about health and safety here:

Risk Assessment

Every business must assess any risks to heath and safety. If you employ five of more people you must make a record of the significant findings.

Risks and safety measures are to be made known to employees and others who may be affected, e.g. Freelancers, contractors, members of the public and TW1.

Excessive risks must be managed out, if the risks cannot be managed out then then TW1 Management must be advised before proceeding.

TW1 have ‘Fire Risk Assessments’ in place, for all of their buildings that are regularly reviewed.

Once you have moved into your allocated space or building then tenants and production units must carry out their own fire risk assessment for any activities they undertake and issue a copy to TW1.

More about risk assessment at:

HSE document Risk Assessment ‘a brief guide to controlling risks in the workplace’ at:

Health and Safety Advisor

There must be a ‘competent person’ in every business who can help the employer ensure they comply with health and safety requirements and implement best practice.

You may need to retain a production Health and Safety Adviser if you do not have the knowledge and experience to carry out this important role.

Electrical Safety

Every business must maintain electrical appliances to a safe standard. Periodic testing and inspecting of your portable electrical appliances and electrical cables is advised.

Appliances, such as hand held electrical tools will need more frequent testing and inspection. Office equipment, as it is moved into the studio should be electrically tested. Records of electrical tests should be made available to the Studio Management for inspection.

First Aid

The minimum first aid provision for any business is a first aid box and a ‘competent person’ appointed to look after first aid.

You are required to make an assessment of your own company/productions needs and decide what is required, as TW1 does not provide first aid to tenants and productions.

For more information about  First Aid at Work  click on the following link:

Hospital Accident & Emergency

West Middlesex University Hospital NHS Trust

Twickenham Road, Isleworth, Middlesex, TW7 6AF.            Tel: 0208 560 2121

Fire Safety

The means of escape are well signposted throughout TW1. All escape routes must be kept clear of obstructions at all times. Fire alarm call points, fire detectors and alarm sounders must remain visible at all times.

All fire exit doors can be easily and immediately opened from the inside without the use of a key.

Fire-fighting equipment is positioned strategically throughout TW1 buildings this must not be moved from its position and should remain unobstructed.

The accumulation of rubbish and waste materials in or around buildings will not be tolerated. You are responsible for arranging your own waste collections.

Combustible materials or substances must be properly stored, away from sources of ignition. Flammable paints, adhesives etc. not in use will be stored in a fire resisting cabinet or bin. Only the quantity of flammable liquid necessary for a half day’s use will be stored on any stage.

Set decorations will not be attached to lights or heaters and will not obscure fire safety notices, fire extinguishers, emergency lighting etc.

Fire Risk Assessment

Every building at Twickenham Studios has been subject to a Fire Risk Assessment made under the Regulatory Reform (Fire Safety) Order 2005. For tenant and production areas, these Assessments are for the building only and not the activities that such third parties may conduct within.

Tenants and productions are responsible for complying with legislative requirements and for the safe management of fire safety within their domain. They are therefore responsible for the formulation and review of their own ‘Fire Risk Assessment’. This document should be submitted to the Studio Management along with job/task specific risk assessments and method statements.

The tenants and productions must, in complying with the requirements above, ensure that none or their arrangements, whether temporary, or for the duration of their tenancy, interfere with, change, diminish, otherwise obstruct, or in any way, adversely affect the TW1 standing arrangements and risk assessments.


In accordance with the Smoke-Free Regulations 2006, it is illegal to smoke within any enclosed or substantially enclosed workplace and as such all buildings and covered areas within the studios are No Smoking areas.

Where the artistic integrity of the performance depends upon an artist to smoke, they may do so for the purposes of the shot. A ‘Hot Work Permit’ will be required to cover this activity.

If a person is seen smoking, or is reasonably suspected of having been smoking, in any building, they will be warned and their employer informed.

If the same person is seen smoking or is reasonably suspected of having been smoking a second time, the studios will not permit them to enter TW1 again without the consent of studio management. This consent will only be given when the Studio Manager is convinced that they will comply with the regulations.

There is adequate facilities for the safe disposal of smoking materials outside all TW1 buildings and there is no smoking permitted on Stages.

Fire Exit Routes and Fire Lanes

Fire lanes must be maintained in all work areas with adequately marked means of escape provided, including; stage sets and workshops. Where necessary, means of escape should be built into sets at the design stage, including means of egress through stage backings where travel distances dictate.

Fire exit routes are in place for use in all types of emergencies and must be kept clear of materials, equipment and combustible materials and substances at all times.

Fire doors must not be held open by either wooden wedges, fire extinguishers or any other objects at any time. Fire doors are in place to limit the risk of life caused by the spread of fire and smoke and must always be kept shut.

Staircase enclosures and corridors must be kept free from storage and obstructions at all times. All items left here will be removed.

Fire Procedures and Fire Precautions

Clients of Twickenham Studios must familiarise themselves with the studio’s fire precautions, smoking policy, fire alarms, fire-fighting equipment and means of escape.

At the end of each day’s activities, all electrical apparatus must be switched off and unplugged unless the nature of the work requires it to be kept on.

When using welding or cutting equipment, fireproof screens must be installed to protect other workers or visitors from the flames or light.

A ‘Hot Work Permit’ will need to be obtained from the Studio Manager for any cutting, welding, grinding, soldering, brazing, blow lamps or blow torches, pyrotechnic special effects, candles, flambeaus or the use of equipment producing heat, sparks or a naked flame (unless carried out in a dedicated workshop covered by a detailed Fire Risk Assessment or is part of a CDM project under the control of others). See the separate ‘Permit to Work’ policy.

No bonfires are allowed anywhere on site.

Gas Cylinders

Gas cylinders are highly dangerous and enhance the fire risk within buildings as well as endangering the lives of the Fire & Rescue Service.

A maximum of two cylinders of flammable gases, such as LPG, per stage may be held for special effects. When not in use all such gases must be placed in a well ventilated secure storage area away from the stage and gas and electrical supplies.

Where it is impractical for a tenant or production to remove cylinders when not in use, this must be justified in a specific risk assessment, detailing why safer alternatives are not practical, which must be agreed with the Studio Manager.

Under no circumstances may acetylene cylinders remain in the building when not in use.

Flammable Liquids, Substances and Aerosols

No more than half a day’s requirement and or 50 litres of flammable liquids, substances or aerosols are to be open in the workplace at any one time and all lids should be replaced on containers when not in use. Anything exceeding this must be stored external to the building in appropriate containers.

Flammable liquids and substances must be stored in suitable flameproof cabinets well away from the sources of ignition.

In accordance with COSHH & DSEAR Legislation, oil drums and tanks containing flammable liquids must be bunded.

Where substances that are hazardous to health are to be used, manufacturer’s safety data sheets (msds) must be available and ideally displayed in a prominent place detailing potential hazards and First Aid procedures. COSHH assessments must be made and any specific antidotes listed in the msds provided in safe accessible locations, ready for use if needed, before any such substances are used.

Any portable plant or work equipment that produces dust such as bench saws, the workplace must be adequately ventilated and suitable dust extraction provided.

The Workplace

All clients of TW1 are reminded that they must not wilfully interfere with, or misuse any means, appliance or other item provided for the Health, Safety and Welfare of persons employed. They must also not wilfully do anything to endanger themselves or others.

Any contractor employed by clients of TW1 must be competent and produce relevant training certificates, risk assessments and method statements for the tasks they will be performing. They must also provide written confirmation of adequate insurance cover.

Twickenham Studios does not permit cooking on electric hobs or gas rings in any of the buildings on site. Microwaves and toasters may only be used in designated TW1 kitchen areas.

Hot Work Permits

A ‘Permit to Work’ will be required from the Studio Manager wherever hot work is to be undertaken (unless carried out in a dedicated workshop covered by a detailed Fire Risk Assessment, or as part of a CDM project under the control of others).

This applies to cutting, welding, grinding, soldering, brazing, using blow torches or blow lamps, pyrotechnic special effects, candles, flambeaus or the use of any equipment producing heat, sparks or a naked flame. See separate ‘Permit to Work’ policy.

Dangerous Substances and Explosive Atmospheres, 2002 (DSEAR)

DSEAR is concerned with the protection against fire risks from fire, explosion and similar events arising from dangerous substances used or present in the workplace. Such substances include any substance designated flammable, highly flammable, extremely flammable, oxidizing or explosive.

The regulations set minimum requirements for the protection of workers from fire and explosion risks related to dangerous substances and potentially explosive atmospheres. The regulations apply to employers and self employed at most workplaces where a dangerous substance is present or could be present.

The regulations require employers to assess the risk to workers and others who may be affected by the presence of dangerous substances in the workplace.

Every tenant and production is required to carry out a DSEAR risk assessment for any process or action introduced into TW1 property that may fall under the regulations.


Twickenham Studios have sprinkler protection on Stage 1.

Where large amounts of space lights (or similar) are to be used, the production should monitor the temperature on the gantry and ensure adequate ventilation is in place so as not to actuate the sprinkler system.

Vehicles on Stages

No petrol or diesel vehicle may be taken onto the stages without prior consent and without a permit issued by the Studio Manager. See separate ‘Permit to Work Policy’.

Fire Wardens

In keeping with the Fire Safety Order 2005, tenants and production companies must make an assessment of your own fire safety requirements and decide how many fire wardens will be needed to monitor and manage their particular requirements, as Twickenham Studios does not provide fire wardens to tenants and productions.

In the event of an outbreak of fire, the nearest appropriate appliances should be used by a trained competent person to contain or extinguish the fire and the fire alarm activated.

TW1 are required to test our fire alarms on a regular basis and warning will be given to tenants and production companies when these tests will occur.

On hearing the fire alarm all personnel must leave the premises by the nearest exit and go to their designated assembly points to enable the fire marshal to ensure that all staff, tenants, production personnel are accounted for.

Accident Book

You must keep an Accident Book (consisting of tear-off forms) and maintain records of any injuries at work. This can be obtained from

All accident, incident or near miss situations and or occurrences must be reported immediately to TW1 Studio Management.

Certain more serious accidents have to be reported to a central agency (the RIDDOR Centre). Find out more here:

If You Occupy Our Offices

There are certain documents that must be displayed by employers:

  • The poster ‘Heath and Safety Laws; What You Should Know’ should be on display, or the leaflet given to all employees.

This can be found at

And a pdf of the leaflet is here:

  • Your Employer’s Liablity Certificate should be on display
  • Your Health and Safety Policy Statement of Intent (not the full policy document)

TW1 Emergency Fire Procedures

What to do if you discover a fire:

  • Break the glass on the nearest Fire Alarm Call Point or telephone TW1 reception extension 0
  • Alert other persons nearby and evacuate the building
  • Leave the building at the nearest fire exit and go to the fire assembly point


What to do if you hear a fire alarm:

  • Leave the building as quickly as possible by the nearest available fire exit
  • Do not use the lifts
  • Go directly to the fire assembly point
  • If you are asked to leave the building by a Fire Warden, please do so immediately. It is for your own safety
  • Remain at the designated Fire Assembly Point until told to do otherwise. You will be returned to your building as soon as it is safe to do so

What you should be familiar with:

  • The location of fire exits in your area
  • The location of the nearest Fire Alarm Call Point
  • The location of the fire extinguishers in your area, generally to be found adjacent to the fire exits.
  • The fire evacuation area appointed to your building

What to do if you discover a suspect package:

  • Telephone TW1 reception on extension 0
  • Do not touch the package or object but mark its location by placing a waste paper bin or other easily identifiable object on a desk or other raised position nearby
  • Alert other persons nearby and evacuate the local area
  • Leave the building by the nearest available exit